Privacy Policy

Effective Date: March 31, 2026

Who We Are

This website is operated by E&L Growers. Our address is Tucson, Arizona. This Privacy Policy explains how we collect, use, and protect your personal information when you visit elgrowers.com.

Information We Collect

Information You Provide: When you create an account, place a preorder, subscribe to a CSA plan, or sign up for our newsletter, we collect your name, email address, and phone number. If you place an order, we also collect payment information necessary to complete your transaction.

Automatically Collected Information: Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device information, and pages viewed. This helps us understand how visitors use our site and improve the experience.

Cookies: We use cookies to remember your preferences and analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly without them.

How We Use Your Information

We use your information to:

• Process and fulfill your preorders and CSA subscriptions

• Send order confirmations, pickup reminders, and pickup codes via SMS text message

• Send CSA subscription updates and notifications via SMS text message

• Send our email newsletter with market updates and product availability (if you’ve subscribed)

• Respond to your questions or comments

• Improve our website and understand visitor behavior

• Comply with legal obligations

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

SMS Text Messaging

When you create an account on elgrowers.com and provide your phone number, you may opt in to receive SMS text messages from E&L Growers. These messages include:

• Order confirmation texts with your pickup code

• Pickup reminders on market day

• CSA subscription updates (pause confirmations, renewal reminders)

• Order receipts

Message frequency varies based on your order activity. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message or by disabling text notifications in your account settings at elgrowers.com/my-account. Reply HELP for assistance.

Your phone number is used solely for the purposes described above and is never sold or shared with third parties for marketing purposes. SMS messages are sent through our messaging provider, Twilio.

Third-Party Services

We use the following trusted third-party services:

Twilio: For sending SMS text messages including order confirmations, pickup reminders, and subscription updates. Your phone number is stored securely with Twilio and used only to deliver messages you have opted in to receive.

Kit (ConvertKit): For managing our email newsletter subscriptions. Your name and email are stored securely with Kit and used only to send you our newsletter. You can unsubscribe at any time.

Stripe: For processing payments securely. We do not store your credit card information on our servers.

WP Engine: Our website is hosted by WP Engine, which may collect technical information as part of normal hosting operations.

These services have their own privacy policies, and we encourage you to review them.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we have about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Unsubscribe from our newsletter at any time

• Opt out of SMS text messages at any time by replying STOP

• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Website: Contact Form

Mail: E&L Growers, Tucson, Arizona